Refund & Return Policy
Your happiness matters to us! Here's how returns and refunds work.
Returns
We accept returns within 30 days of delivery. To be eligible:
- The item must be unused and in its original packaging
- Email us first at support@avasquishi.com to start the return process
Refunds
Once we receive and inspect your return, we'll process your refund to the original payment method within 5–7 business days.
Damaged or Wrong Items
If your order arrived damaged or you received the wrong item, email us at support@avasquishi.com with a photo and your order number. We'll send a replacement or issue a full refund — no return required.
Non-Returnable Items
Items that have been used, opened, or are not in their original condition are not eligible for return.
Exchanges
We don't currently offer direct exchanges. To swap items, return the original for a refund and place a new order.
Questions?
Email support@avasquishi.com — we'll take care of you.
